There are 3 different levels of use of the program:
- Application users ->
- Users are individuals who work with the application modules to which they have access.
- They only use and access the modules they need to carry out their daily work.
- In principle, a user who was not an administrator should not have access to the program’s configuration options. Thus, a purchasing user would have access restricted to read-only sales. Or a manufacturing operator would only have access to allocate work hours to his own tasks.
- App administrators ->
- They are the ones who manage and assign the permissions of the rest of the users and configure the modules according to the company’s requirements. For example, if the company has a single warehouse, they will register this warehouse. At another company, perhaps there is a complex warehouse structure that needs to be set up.
- An administrator does not modify the base system, but is capable of configuring it so that the existing modules are adapted to the needs of the company in which the application is implemented.
- In complex companies, there may be several administrator figures that configure only the areas that are allowed.
- An administrator must fully understand the workflows and business processes of the area he manages in order to correctly carry out this configuration.
- Administrators are advanced users of the application. They carry out what in other ERPs is called Customizing or Customization of the modules.
- App developers.
- Possibly, they do not have to know the cycles and processes of the company, but they know internally how the modules are assembled and are capable of modifying the application programming to add new ones or change the behavior of the existing ones.
- Sometimes the developer can perform administration tasks and vice versa.
Since there are 3 levels of use of the program, we will try to categorize the user manuals that we publish, in these 3 groups, in such a way that users can access the User Manuals, administrators to Administration manuals and developers to Manuals of developing.